This accessibility statement applies to www.ukdataservice.ac.uk, census.ukdataservice.ac.uk and beta.ukdataservice.ac.uk.
This website is run by the UK Data Service. We want as many people as possible to be able to use this website and we are actively working to increase the accessibility and usability of our resources.
For example, that means you should be able to:
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
We know some parts of this website are currently not fully accessible:
The main UK Data Service website is currently undergoing a major update with the aim of rectifying some identified accessibility issues whilst making it more user friendly for everyone to use. The new website is scheduled to launch in 2021 (the original September launch date was delayed due to the impact of COVID-19).
We will continue to review older documents that currently have accessibility issues with the intention of moving these to a more accessible format in the future. Staff who provide content for the website are being made aware of accessibility requirements and are being trained to enable them to address these when adding new content and documents to the website.
If you need information on this website in a different format such as accessible PDFs, large print, easy read, audio recording or braille, please:
We’ll consider your request and endeavour to get back to you within seven working days.
If you cannot get through on the above phone number, please leave a voicemail – we are checking our voicemail regularly.
If you can’t view the map on our ‘contact us’ page, call or email us for directions.
We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting accessibility requirements, please contact: Fiona Lemon or Annette Pasotti, Marketing and Communications Managers, on 01206 872001 or by email: firstname.lastname@example.org.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, please contact the Equality Advisory and Support Service (EASS).
If you contact us before your visit we can arrange liaison with local agencies to provide sign language interpreters or lip speakers through Essex University's Disability Service, subject to cost and availability. We hope to provide audio induction loops in the future, once we have the required technology to host this service.
Find out how to contact us.
The UK Data Service is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.
The content listed below is non-accessible for the following reasons.
Many of the non-compliances identified above will be rectified when we launch our new UK Data Service website in 2021. A number of our associated websites will also be updated and moved to this new, more accessible platform, on that date. However, some of our services, including the My Account area, will be moved over to the new platform in 2021, during the next phase of our web development plan.
We will soon be launching a new website which will address many of the non-compliances identified on our main website and some of our associated websites. However, some of our older associated websites will not be moved to the new platform and we believe the cost of doing so would present a disproportionate burden within the meaning of the accessibility regulations.
Many of our older PDFs and Word documents don’t meet accessibility standards - for example, they may not be structured so they’re accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2 (name, role value).
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. However, we plan to fix some PDFs or other documents as part of the new website launch (or replace them with accessible HTML pages). We have also run accessibility training for staff to enable them to make future digital content and documents more accessible going forward. Any new or updated PDFs or Word documents that we publish will meet accessibility standards.
We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.
We will launch a new website in 2021, which has been redesigned to address many of the accessibility issues identified. This was originally scheduled for launch in September, but was delayed due to COVID-19.
We will also run regular accessibility checks, ensure that new content added to the website meets accessibility requirements and review some of the older documents that currently have accessibility issues with the intention of moving these to a more accessible format.
Staff who provide content for the website are aware of accessibility requirements and will consider these when adding new content to the site. We will be publishing a roadmap shortly, which will provide detail on how we plan to improve accessibility for this website.
This statement was prepared on 19 November 2020.
This website was last tested on 21 September 2020. The test was carried out by the UK Data Service Communications team who undertook a basic accessibility check, as outlined on the gov.uk website. We selected a sample of pages, based on the recommendations outlined in the gov.uk basic accessibility check guidelines. Samples included our homepage, sample web pages with mainly text or video, navigation pages including our data catalogue, pages that require logging in and forms. Samples were chosen with a preference for pages that are more popular with our users.
A new UK Data Service website is due to be launched in 2021, which will rectify many of the accessibility issues that have been identified on the old site. A more thorough accessibility check will be carried out on the new website by the design consultants who have built it and any accessibility fails will be identified in an updated version of this accessibility statement. We assessed the cost of paying for a third-party auditor for the current website, but this would be a disproportionate burden within the meaning of the law in light of the imminent launch of the new website.