Help - Get in touch

Do you have a query that is not answered by our New user or FAQ pages?

To help you as quickly as possible, please select the most appropriate link below, then complete the form. 

When you submit a query form an email acknowledgement will be sent to you.

What would you like to contact us about?

Manage and Deposit data

  • Data management - for issues related to anonymisation, copyright, data storage and other data management queries
  • Depositing data - for advice and support for data owners and producers

Find and Access data

  • Accessing data - for questions about downloading data, data formats, obtaining Special Licence or Secure Access data
  • Registration - for queries such as: How do I register? Can I register with you?
  • Existing project/order - for questions about project renewal and order status
  • Searching for data - for queries about the data collections we hold or give access to. For example: Do you have data on parenting? 

Using data and Secure Lab


 what you can expect from us

We aim to respond to queries logged via our online forms within three working days.

Problems using our  forms

If you have problems using our forms contact us by email at or by phone +44 (0)1206 872143.


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