Your query about technical issues

Answers to common problems can be found in our FAQ section.

Use this form to report any technical problems encountered with services offered by the UK Data Service.

Please complete the form below noting the following details which will help us to identify and solve the problem:

  • What date and time did the error occur? (Please be as accurate as possible.)
  • What time did you reboot your PC and reproduce the error?
  • Describe the error and what you were doing when it occurred.
  • Provide precise details of any error messages that occur (verbatim).

Secure Lab users: before reporting a problem please first try restarting your machine as this often resolves the problem.

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